Corvid 19

Gales Coronavirus Update

September 2020

In line with guidance from teh Welsh Government the following changes have been made to our offering.
Indoors dining is available to prebooked tables only of six or less customers from teh same household. This will be table service only and the bar will close at 10.
Outdoor dining is currectly available for tables up to ten. Booking in advance is reccommended for our Wine Garden.
Hotel check-in is now at 4pm to allow our staff more time to clean the rooms.
Car parking is extremely limited and our seven spaces are available on a first come first served basis. If you have mobility issues and have booked our ground floor room, please contact us in advance about the options we can provide.

We will continue to evolve and change with each new piece of guidance we recieve. Our guests and our staff's safety are our utmost priority, if you have any questions or concerns, please don't hesitate to contact us directly.

Gales Coronavirus Policy

Hotel Additional Cleaning Policy and Procedures
All door knobs disinfected regularly
Sani-wiping all television remotes after every stay
All surfaces Sanitised
Carpets sprayed with disinfectant
Disposable gloves and aprons worn
Hands cleaned regularly

Restaurant Additional Cleaning Policy and Procedures
Preferring contactless payment
Cleaning card machine after each use
Regular Hand washing for all staff
Toilet cleaning extra times
Disposable hand towels provided
Single use menus
Digital Menus available via QR code

Cancelation Policies
We will waive our 48 hours cancellation penalties for:
Residents with cancelled flights due to COVID-19
People with doctors proof of COVID-19 self-isolation advice

Extended stays
The company can not be responsible for extended stays due to corona viruses and customers
should look into their own insurance policy if this is a concern.

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